Unable to Download Zelda Again Nly Buying Option

Known Bug for Game Launches (March 2022)

As always, we're continuing to prepare for the build-upwardly of games launching over the next few months. We sympathise that, at times, things can get wrong, and nosotros want you lot to know that we're working to resolve troubling experiences reported to us by our customers within the Xbox community. Keep an center on this list for updates to existing issues along with any new problems that may come up as new games launch.

All Games

• Players are seeing error 0x8b05003 while trying to play or install games from disc on Xbox Series X consoles.

  • This is being investigated by our engineering teams and a fix is on the way, only our back up teams have found a workaround:

    • Open the Xbox app on telephone or PC and sign in

    • Search for the game that cannot be installed

    • Press Download to panel and select the destination console

    • Once the game has installed on that console, the disc can be inserted to play
      

• Players are seeing their pre-orders canceled for games if they did not have a valid payment option on their account at the time of the accuse.

  • All pre-orders typically accuse customers 10 days before the game release date. This means that you'll need to take a valid payment selection on your account at least 10 days before a game release to avoid any billing bug. Afterwards a charge on your business relationship has failed for a pre-order, in that location will exist another attempt at a charge a few days subsequently. If that second attempt fails to successfully charge, your pre-gild will exist canceled, and you'll need to repurchase the desired game over again after you have added a valid payment option to your business relationship. To verify that your pre-social club was successfully charged, and the game was added to your game library, sign in here and wait for the successful proof of purchase.
    

• Players are seeing "Do you own this game or app?" when launching a recently purchased game.

  • To brand certain you own the game and didn't run into whatsoever issues with your payment option at the time the charge was attempted, caput over to account.microsoft.com to ensure the game is marked every bit Completed in your social club history. If not, you'll need to buy the game once again because the initial buy did not go through.
    

• Bug when purchasing a 5x5 code for a game or game add together-on at a retailer, and the lawmaking redeems CSV to the Microsoft account instead of granting access to the game or game add together-on.

  • When you buy a digital code for a game or game add-on at a retailer, that code is meant to give pre-paid money (CSV) to the account of the user who redeems information technology. The user then needs to employ that prepaid balance to purchase the content from the Microsoft Shop digitally. The issue nearly users meet is that the code does not cover local sales tax. Be sure to pick upward an additional prepaid Xbox souvenir menu to cover the tax of the purchase or make certain you have a valid payment option on the account so that you tin complete your desired purchase.

• Players are seeing "We are unable to sync your data with the deject at the moment." error on Windows 10.

  • This may happen if you recently changed your Xbox Live account profile or permissions. It may also happen if you're having net connectivity issues, or there's an Xbox service outage.

  • Check to brand sure your cyberspace connection is working past post-obit this troubleshooting guide. This volition likewise check to make sure at that place isn't an Xbox service outage.

  • Sign out and back into the Xbox app on your Windows 10 device to refresh your account credentials. You won't need to sign out or restart your device.

Upshot with affect controls in the Xbox app for PC

• Touch-enabled games not working correctly in the Xbox app for PC

  • We're currently seeing issues with touch controls non displaying correctly for games that support this characteristic in the Xbox app for PC. Our engineering teams are investigating the problem, and a gear up is on the fashion.

WWE 2K22 (Console)

• Players who purchased Virtual Currency on i platform are not seeing it on some other

  • Purchasing VC on ane platform does not automatically appear on the other until information technology has been activated on that same platform. For example, if you purchase VC for Xbox One and endeavor to use information technology on Serial 10|S, it won't appear until you load the Xbox One version of the game. This and so adds information technology to the shared wallet available beyond platforms. The same applies when purchasing VC for Xbox Serial X|Southward.

• Some players may not see their DLC content

  • To use DLC for both versions of the game, all DLC must exist installed. For example, if you purchased the "nWo 4-Life" Edition, you lot'll effectively own 12 entitlements – half-dozen for Xbox One and half dozen for Xbox Series X|S (1 base of operations game + 5 DLC).

  WWE 2K22 is currently experiencing issues with servers due to the big volume of concurrent players. The developers are working to rapidly address the state of affairs. During this time, access to online game features and modes may exist inconsistent. More updates coming as they are bachelor.

  For any other issues relating to WWE 2K22, delight check 2k's support site Here.
  

CrossfireX (Panel)

• Players who purchased the Operational Goad Improver betwixt Feb 10 – 15th.

  • Y'all can request a refund if you were an agile Xbox Game Pass member as this improver was intended to exist included every bit role of your membership at launch. To exercise this, sign in athttps://account.microsoft.com/billing/orders , select your purchase of CrossfireX: Operational Catalyst and follow the steps to request a refund. Refunds must exist requested before March tenth.

Minecraft (PC)

• Are you experiencing bug with the launcher on PC?

  • We understand that some Game Pass members may be experiencing issues accessing the full version of Minecraft Java edition from the New Minecraft Launcher on PC. The Mojang team is working hard to address these bugs to get you back to playing. Hither are some of the reasons why you may be having an event:

  • If y'all are aPCGamePassorUltimateowner, there was a bug preventing yous from accessing Minecraft Java edition

  • Brand sure to install the Minecraft launcher on your principal hard drive and not on whatever secondary or external hard drives.

  We know that you lot may take questions most this new launcher. Mojang has prepared some answers for y'all hither: Minecraft Launcher for Windows – Home

• Are you receiving a Demo Version of the game when you ain the full version?

  • Mojang has published a aid article hither to aid answer your questions and go you lot to a solution

  • If you require further assistance, you can open a ticket with Mojang here under "Report a Business concern"

  At Minecraft | Xbox Support you'll discover troubleshooting tips and links to assistance pages for the game, info about playing with Xbox Game Laissez passer, and info about playing Minecraft on dissimilar platforms.

Full War: Warhammer 3 (PC)

• The game may crash to desktop when attempting to access "Ranked Matchmaking" while the "You can join cross-network play" privilege is gear up to "Block"

  • Gear up the "You can join cross-network play" privilege to "Allow" (this will be fixed in a futurity title update)

• The game may get unresponsive when toggling between agile windows after the resolution has been changed , and the "Run in window" option is disabled

  • Restart the game and keep the resolution settings the same while playing, or select the "Run in window" choice (this will be fixed in a futurity title update)

• During boxing, flight monsters ordered to attack monstrous footing entities may struggle to land and finer engage their target

  • Use the new "Land" button to land the flight monster nigh its intended target and issue an attack social club from there

• Some PCs running Windows 10 with Intel 12th generation CPUs (Alder Lake) may meet inconsistent frame rates and/or stuttering

  • Upgrade from Windows 10 to Windows 11

• Running the game for the first time in offline mode prevents access to the Ogre Kingdoms Race pack content

  • Ensure that you're online the offset fourth dimension you run the game

Dying Calorie-free 2 (Console + PC)

• Customers are unable to play game and getting disconnected.

  • The developer is working on this outcome.

• Customers are having problem redeeming awards, codes, and other in-game content.

  • The developer is working on this event.

For a total list of release notes being tracked past TechlandGG, please visit Dying Light ii Support Solutions

Elderberry Scrolls Online (Cloud)

• Players may experience frequent disconnects while playing The Elder Scrolls Online with Xbox Cloud Gaming

  • Nosotros're aware of frequent player disconnects leading to a suboptimal experience while playing The Elder Scrolls Online with Xbox Deject Gaming. We accept identified a fix that we expect to take a few months to implement.

  • While this piece of work is in progress, The Elder Scrolls Online volition be temporarily unavailable on Xbox Deject Gaming. This change goes into effect starting on Friday, February 11, 2022. You may nonetheless bask The Elder Scrolls Online and access your existing Xbox ESO business relationship past installing the game to an Xbox panel.

Rumbleverse (Console)

Iron Milky way recently announced that the launch of this title has been moved out to a future appointment. If you've already pre-ordered information technology digitally from the Microsoft Store then your society will be automatically cancelled, and yous'll need to re-order it once information technology's available again. If you used Microsoft account credit to pay for all or office of your lodge, so this will be refunded back into your account.

Halo Infinite (Cloud + Console + PC)

• Customers are unable to download or install Halo Infinite Campaign on PC devices.

  • Customers should uninstall and then reinstall the Hard disk drive texture pack. Afterward, try launching the game.

  • If the issue still persists, un-install and re-install the total game.

• Purchasing Halo Credits outside of the game will non show value in-game

  • If you leave the in-game store to purchase Halo Credits then you lot will demand to restart the game to run into your residual

• Pre-ordering Halo Infinite in-game doesn't reflect in the user interface

  • Restarting the game volition resolved this

• Players are unable to redeem a promotional code

  • The website to redeem this is https://HaloWaypoint.com/redeem, and you'll need to make sure that codes are entered in ALL CAPS, and include the hyphens (due east.1000., XXXXX-XXXXX-XXXXX-XXXXX-XXXXX)

For a full list of release notes being tracked by 343 Industries, delight visit the Halo Infinite Multiplayer Beta Release Notes page.

Call of Duty: Warzone (Console)

We're enlightened of an effect with Call of Duty: Warzone which requires players to have an Xbox Live Golden membership in order to play. Nosotros are working with our partners at Activision to resolve the issue as this requirement is not necessary for gratis-to-play titles like Call of Duty: Warzone.

Call of Duty: Vanguard (Console)

• The game shows in that location'south a trouble connecting to the Xbox network

  • This may happen even though the Xbox network is available, even so another partner service has become unavailable.

  • The error message is: Connexion failed: Unable to access network services. [Reason: DUHOK – GUERNSEY].

    • Please check the Xbox status page, which volition prove if the Xbox network is available or not, besides equally any partner services we know are downwards.

    • If the Xbox network is down and then monitor this page until it's bachelor, then restart the game to continue playing online.

• The game becomes unresponsive subsequently reconnecting to the Xbox network services during active gameplay

  • If you offset a campaign and aren't already connected to the Xbox network, reconnecting while playing may outcome in the game becoming unresponsive.

    • Restarting the game will resolve this issue.

• The game becomes unresponsive after accepting a game invitation to a Zombies game session

  • If you're in a campaign and the game suspends due to no action or some other game/app being launched, then receiving and accepting an invite to play Zombies may effect in the game becoming unresponsive.

    • Restarting the game will resolve this issue.

• The game doesn't connect to a party while playing in campaign fashion

  • If yous're in a campaign and the game suspends due to no action or another game/app being launched, and then receiving and accepting an invite to join a party may not connect with the following errors: Communication with the Xbox Live servers has been interrupted and Party Not Joined – The asking did non succeed

    • Restarting the game will resolve this issue.

For any other issues relating to Call of Duty: Vanguard, delight visit the Activision Support site.

Mortal Kombat eleven (Panel + PC)

Mortal Kombat 11 is now bachelor on PC. Any players who have an active PC Game Pass or Xbox Game Pass Ultimate subscription can download and play with no additional price. Additionally, this is now an Xbox Play Anywhere title, and so players who already own Mortal Kombat 11 on Xbox tin download and play on PC with no additional cost. This besides means that purchasing the game will grant ownership on Xbox and PC platforms.

At that place are a few issues that we're tracking with the launch:

• Cross-Play between Xbox and PC is not currently available

  • Panel players will exist able to play confronting other console players (Xbox and PlayStation), however not against PC players, and vice-versa. Sending an invite between panel and PC will not be received.

  • The team are looking at calculation Cross-Play and Leaderboards at a future date.

• Some parts of the game may not be downloaded automatically

  • If you're trying to access Story content in-game on PC and it's missing, launch the Xbox app, correct-click Mortal Kombat xi from your listing of installed games and select Manage. Select the box for Story content (Standard or 4K), and so select Apply changes.

For any other issues relating to Mortal Kombat 11, please visit the Warner Bros. Games Back up site.

Saints Row (Console)

Volition recently announced that the launch of this title on Xbox has been moved out to August 23rd, 2022. If you lot've already pre-ordered it digitally from the Microsoft Store then your order will be automatically cancelled, and y'all'll need to re-order from the store here:

• Standard Edition

• Gold Edition

• Platinum Edition

If you used Microsoft account credit to pay for all or part of your order then this will automatically be refunded back into your account. Additionally, if y'all pre-ordered the Platinum Edition then your access to Saints Row: The Tertiary Remastered will exist revoked until you re-order the Platinum Edition.

Resident Evil Hamlet (Panel)

• Re:Verse is not bachelor at launch.

  • Although the multiplayer game, Re:Verse, is included in your digital purchase of Resident Evil Village, it's non yet available. Please bank check the official Resident Evil website for updates on when this will be available.

  • If you lot endeavor to launch Re:Verse before the launch date, y'all'll see a "Please check back afterwards." Message until information technology'due south bachelor.

  • Visit the Capcom Support page if y'all still need assistance.

• Re:Verse doesn't have an Xbox Series 10|South version.

  • If y'all ain an Xbox Series X|Southward console, you'll detect that Re:Verse doesn't appear if you filter on games optimized for Xbox Series X|S. To find Re:Verse on your console, you'll need to expect under Xbox One games. Resident Evil Village will exist listed equally Optimized for Xbox Series X|S in your game library.

NBA 2K22 (Console)

• Guidance for redeeming codes after purchasing the 75th Anniversary Edition on disc

  • As well equally digital versions of the game, NBA 2K22 is also bachelor to purchase from retailers in two formats:

    • NBA 2K22 75th Anniversary Edition for Xbox Series consoles

      • Contains a code for the Xbox One version

    • NBA 2K22 75th Ceremony Edition for Xbox One console

      • Contains a code for the Xbox Series version

  • If you redeem a code and it matches the version of the game you purchased physically, that means that y'all may accept the wrong code. In this case, please contact our Xbox Back up squad (not 2K Support) and take your receipt and copy of your code handy, as nosotros won't be able to assistance you without them.

Spellforce III Reforced (Console)

THQ Nordic recently announced that the launch of this title on Xbox has been moved out to March 8th, 2022. If y'all've already pre-ordered information technology digitally from the Microsoft Store and so your order will exist automatically cancelled, and y'all'll need to re-order from the store hither : SpellForce III Reforced | Xbox. If y'all used Microsoft business relationship credit to pay for all or part of your order and so this will be refunded dorsum into your account.

For the latest updates, visit the official THQ Nordic printing release site.

Psychonauts (Cloud + Console + PC)

• Players are unable to select dissimilar languages on the Windows 10 version

  • Here are the steps you lot'll need to take to change the default game linguistic communication to either English, French or German language:

    • Create an empty text file chosen Psychonauts.ini. Make certain that you lot save the file with an .ini extension, equally some editors such as Notepad volition try to save every bit .txt past default. You lot don't desire a file called Psychonauts.ini.txt.

    • Open up the file and type language english or language french or language german and salve the file.

    • Open Windows Explorer and copy the file to C:\Program Files\ModifiableWindowsApps\Psychonauts.

• Players are unable to alter the Gamepad Rumble setting on the Windows 10 version

  • Hither are the steps you lot'll need to take to change the Rumble setting:

    • Open up Windows Explorer and navigate to the salve data inside C:\Users\{username}\AppData\Local\Psychonauts.

    • Open up the appropriate profile binder inside the salvage data location.

    • Open the .ini file with a text editor, such every bit Notepad.

    • Change EnableRumble=false to EnableRumble=true (or vice-versa to disable).

EA Play

• 10-hour trials for games are counting down time when users are not actively playing the games.

  • This can occur a few different ways only most often when the game is paused and left running. To prevent this from happening, please make sure that you fully quit out of the game from the guide carte du jour when you're finished with each session within your 10-hour trial. To practice this:

    1. Press the Xbox button on your controller and so highlight the game from your recently played list.

    2. Printing the Card button and highlight Quit.

    3. Press the A button.

• There's no EA Play app on Xbox Series X|Southward consoles.

  • The EA Play app is non necessary to enjoy the benefits of EA Play. If you're looking for ways to claim your x-hr trials for popular games such as FIFA 21 or Madden NFL 21 on an Xbox Series X|S console, go to the Shop and search for your game. Then select Complimentary Trial with EA Play on the game clarification page. To access the entire EA Play library, get to My games & apps > Full library > EA Play .

For additional help or info apropos in-app issues with EA Play, check this page.

All Other Games

For all other games, refer to our forum article here

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Source: https://answers.microsoft.com/en-us/xbox/forum/all/known-issues-for-game-launches-february-2022/b1ac114c-7799-4946-b8f8-1c50ad5926d5

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